Frequently Asked Questions

The Avire Hub is our market-leading cloud monitoring system and opens up a world of possibilities. Specifically designed for the elevator industry, our secure platform allows you to view your entire lift portfolio online, perform EN81-28 background calls and remotely configure devices. It can also be used to receive real time feedback on alarm calls and other events.

The Avire Hub is a unique connectivity platform that supports a range of products and gives you access to your lift portfolio’s data.

Increase efficiency, reduce costs and make monitoring your lifts simple with the Avire Hub.


  • View your complete installation portfolio from one location
  • Perform and record Background calls required by EN81-28
  • Access and program devices from any internet capable device
  • Ensure you have the latest functionality by sending updates to connected devices
  • Alerts via email
  • Receive, record and view multiple event types, including technical calls, alarms and status updates.
  • New CAN Bus enabled products such as Panachrome+ (G3851) and our PRP display (with DCP) can be programmed and monitored from the Avire Hub.
  • Multiple user types to allow different access levels and views, including read only accounts.
  • You can request an Avire HUB account to be created through your local sales representative.

    Yes, as an administrator of your account you will be able to create user accounts and access permissions.

    Yes, the Avire HUB is compliant to the latest EN81-28 Standard.

    Yes, the Avire HUB replaces both ETR and GlobalNet. You can import your ETR database into the Avire Hub using the ETR import facility.

    Please contact your local Sales representative by phone or email.

    Yes, you can select the ‘forgot your password’ button on the Avire HUB login page and a new password will be sent to the email address you registered with.